Customer Service Representative (Healthcare)

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 200,880 - 279,000; Full time

Job summary

A recruitment outsourcing company is looking for a detail-oriented Call Center Agent specializing in healthcare account services. The role involves handling inbound and outbound calls, providing information, and resolving customer issues. Candidates should be at least high school graduates with basic English skills. This is an onsite position located in Metro Manila, Taguig.

Qualifications

• Excellent communication skills and the ability to handle customer inquiries.
• Must comply with healthcare regulations.

Responsibilities

• Handle inbound and outbound calls.
• Provide accurate information to customers.
• Resolve customer issues efficiently.
• Ensure high levels of customer satisfaction.

Skills

Customer-focused

Detail-oriented

Basic English

Education

High School Graduate

Job description

Overview

We are looking for a customer-focused and detail-oriented Call Center Agent to join our team, specializing in Healthcare Account Services and International Voice Support. The ideal candidate will be responsible for handling inbound and outbound calls, providing accurate information, resolving customer issues, and ensuring high levels of customer satisfaction while complying with healthcare regulations.

Responsibilities

• Handle inbound and outbound calls
• Provide accurate information
• Resolve customer issues
• Ensure high levels of customer satisfaction
• Comply with healthcare regulations

Qualifications

• At least High School Graduate
• With or without experience in BPO
• Willing to work onsite
• Basic English