Head of Employee & Industrial Relations (ER/IR)

Metrobank

Taguig

On-site

PHP 700,000 - 1,000,000

Full time

14 days+

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Job summary

Metrobank is seeking a Head for the Employee and Industrial Relations Division to support the Human Resources Management Group. This critical role enables a high-performance work environment and enhances employee relations, grievance handling, and compliance with Philippine labor laws.

The ideal candidate will lead engagement initiatives, develop management practices, and collaborate with various stakeholders to improve the workplace experience. A bachelor's degree in relevant fields and a strong background in HR operations are required.

Qualifications

  • 10 years of experience in employee relations, labor relations, case handling, or HR operations is advantageous.
  • Experience in Collective Bargaining Agreement (CBA) negotiation is preferred.
  • Knowledge of Philippine labor laws and DOLE regulations is essential.

Responsibilities

  • Manage industrial and labor relations strategies including grievance management and compliance.
  • Develop strategies for collective bargaining and union-management relations.
  • Drive employee engagement and internal communication programs.

Skills

Strong communication skills
Stakeholder management
Coordination skills
Integrity and professionalism

Education

Bachelor’s degree in human resources, Psychology, Industrial Relations, Legal Management, Communication Arts, or a related field

Tools

HRIS or case management systems
Data reporting tools

Job description

Metrobank is seeking a Head for the Employee and Industrial Relations Division to support the Human Resources Management Group. This critical role enables a high-performance work environment and enhances employee relations, grievance handling, and compliance with Philippine labor laws.

The ideal candidate will lead engagement initiatives, develop management practices, and collaborate with various stakeholders to improve the workplace experience. A bachelor's degree in relevant fields and a strong background in HR operations are required.

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