Head, Employee and Industrial Relations Division

Metrobank; Taguig; Vor Ort; PHP 700.000 - 1.000.000; Vollzeit

Zusammenfassung

Metrobank is seeking a Head for the Employee and Industrial Relations Division to support the Human Resources Management Group. This critical role enables a high-performance work environment and enhances employee relations, grievance handling, and compliance with Philippine labor laws.

The ideal candidate will lead engagement initiatives, develop management practices, and collaborate with various stakeholders to improve the workplace experience. A bachelor's degree in relevant fields and a strong background in HR operations are required.

Qualifikationen

• 10 years of experience in employee relations, labor relations, case handling, or HR operations is advantageous.
• Experience in Collective Bargaining Agreement (CBA) negotiation is preferred.
• Knowledge of Philippine labor laws and DOLE regulations is essential.

Aufgaben

• Manage industrial and labor relations strategies including grievance management and compliance.
• Develop strategies for collective bargaining and union-management relations.
• Drive employee engagement and internal communication programs.

Kenntnisse

Strong communication skills

Stakeholder management

Coordination skills

Integrity and professionalism

Ausbildung

Bachelor’s degree in human resources, Psychology, Industrial Relations, Legal Management, Communication Arts, or a related field

Tools

HRIS or case management systems

Data reporting tools

Jobbeschreibung

Head, Employee and Industrial Relations Division

Job Summary

The Employee and Industrial Relations Executive supports the Human Resources Management Group by enabling a high‑performance work environment. The role contributes to effective employee relations, grievance handling, administrative case processes, union-management partnership, and compliance with labor and OSH standards. The position also drives employee engagement initiatives ensuring a better workplace experience.

Specific Duties and Responsibilities

• Manages industrial and labor relations strategies, including grievance management, case administration, and employment law compliance.
• Develops strategies and/ framework for collective bargaining CBA provisions and for collaborative union–management relations.
• Drives employee engagement, work–life, and internal communication programs.
• Leads the design and development of management practices to create better workplace experience.
• Collaborates with stakeholders – i.e., internal HR teams and external agencies or partners to support ER/IR initiatives, as needed.

Qualifications

• Bachelor’s degree in human resources, Psychology, Industrial Relations, Legal Management, Communication Arts, or a related field.
• 10-year experience in employee relations, labor relations, case handling, or HR operations is an advantage.
• Experience in Collective Bargaining Agreement (CBA) negotiation is preferred.
• Knowledge of Philippine labor laws, DOLE regulations, labor standards, and OSH requirements.
• Strong communication, writing, coordination, and stakeholder‑management skills.
• Demonstrated integrity, confidentiality, and professionalism in handling sensitive information.Proficiency in HRIS or case management systems, and comfort with data and reporting tools.

Other Details

Rank: Senior Officer

Unit: Human Resources Management Group / Employee and Industrial Relations Division