Guest Services and Admin Coordinator

Christ's Commission Fellowship; Philippines; On-site; PHP 391,000 - 580,000; Full time

Job summary

Christ's Commission Fellowship is seeking a Guest Services and Admin Coordinator to manage day-to-day facilities operations across workspaces, condotels, and dormitel. You will ensure safety, cleanliness, and welcoming environments for guests and residents.

The role requires coordinating with maintenance, housekeeping, and vendors, maintaining records, and supporting budgeting for property services. Strong organizational and communication skills are essential.

Qualifications

• Bachelor's degree in Property Management, Hospitality, Business Administration, or related field.
• Minimum 2 years of experience in facilities coordination, property services, or hospitality operations.
• Strong organizational and communication skills.
• Proficiency in MS Office and facility management software.
• Ability to multitask and respond promptly to operational needs.
• Customer service-oriented mindset.

Responsibilities

• Oversee day-to-day facilities operations across workspace, condotel, and dormitel.
• Coordinate maintenance, housekeeping schedules, and guest/resident concerns.
• Monitor inventory of linens, amenities, and supplies.
• Liaise with vendors and contractors for repairs and services.
• Prepare reports and maintain maintenance logs and occupancy records.
• Support budgeting and procurement for property services.

Skills

Organizational skills

Communication skills

Multitasking

Customer service mindset

Education

Bachelor's degree in Property Management, Hospitality, Business Administration, or related field

Tools

MS Office

Facility management software

Job description

Job Summary

The Guest Services and Admin Coordinator is responsible for overseeing the day-to-day operations and upkeep of various facilities, including workspaces, condotels, dormitel, and housekeeping services. This role ensures that all assigned areas are well-maintained, compliant with safety standards, and provide a clean, functional, and welcoming environment for guests and occupants.

Key Responsibilities

Workspace Upkeep Monitoring

• Conduct routine inspections of office spaces, meeting rooms, and common areas
• Coordinate with maintenance and janitorial teams to address cleanliness and repair needs
• Ensure compliance with workspace standards and upscale issues as necessary
• Monitor usage and condition of furniture, fixtures, and equipment

Condotel & Dormitel Management

• Oversee daily operations of condotel and dormitel facilities
• Manage room assignments, check-in/check-out procedures, and guest/resident concerns
• Coordinate housekeeping schedules and ensure timely room turnover
• Monitor inventory of linens, amenities, and supplies
• Enforce property rules and safety protocols

Housekeeping Oversight

• Supervise housekeeping staff and ensure adherence to cleanliness standards
• Schedule regular deep cleaning and sanitation procedures
• Address feedback and service issues promptly and professionally
• Maintain records of cleaning schedules and inspections

Vendor & Contractor Coordination

• Liaise with external service providers for repairs, maintenance, and specialized services
• Monitor service delivery and ensure compliance with contracts and service level agreements
• Assist in evaluating vendor performance and recommending improvements

Administrative & Reporting Duties

• Maintain accurate records of inspections, maintenance logs, occupancy reports, and service requests
• Prepare regular updates and reports for management
• Support budgeting and procurement processes related to property services

Qualifications & Requirements

• Bachelor's degree in Property Management, Hospitality, Business Administration, or related field
• Minimum 2 years of experience in facilities coordination, property services, or hospitality operations
• Strong organizational and communication skills
• Proficiency in MS Office and facility management software
• Ability to multitask and respond promptly to operational needs
• Customer service-oriented mindset

Preferred Attributes

• Experience in residential or hospitality property management
• Familiarity with safety, sanitation, and building maintenance standards
• Strong problem-solving skills and attention to detail
• Ability to lead teams and work collaboratively across departments