Property Operations Coordinator

Our Clients; Manila; On-site; PHP 335,000 - 614,000; Full time

Job summary

Our Clients in Malate, Manila is seeking a Property Operations Coordinator for a fully onsite role. You will coordinate with front desk, housekeeping, laundry, maintenance, and other teams to ensure guest units, common areas, and facilities are maintained and ready for daily operations.

You will serve as a liaison among guests, tenants, service providers, and management, handling requests, coordinating with teams, and monitoring daily activities.

Qualifications

• Bachelor's degree or related field preferred.
• 1-3 years in condotel, hotel, serviced residence, or property management operations advantageous.
• Experience coordinating multiple operational functions (housekeeping, front office, maintenance, laundry or facilities).
• Willing to work six days per week and on shifting schedules, weekends, and holidays.

Responsibilities

• Coordinate guest & tenant support, respond to requests and coordinate resolutions with operational teams.
• Oversee day-to-day condotel operations in collaboration with front desk, housekeeping, laundry, and maintenance.
• Schedule and monitor front desk, housekeeping, laundry, and maintenance staff; manage attendance and conduct.
• Conduct regular unit and property inspections for cleanliness, organization, safety, and functionality.
• Monitor condition of units and facilities; coordinate preventive maintenance and repair requests.
• Track inventory levels of housekeeping, maintenance, laundry supplies; organize stockrooms.
• Provide management with regular operational reports on guest concerns, maintenance, inventory, and staffing.

Skills

Scheduling & coordination

Google Workspace

Inventory monitoring

Operational reporting

Vendor coordination

Education

Bachelor's degree in Hospitality Management or related field

Tools

Property management systems

Stock/Inventory software

Job description

Location: Malate, Manila

Work Set-up: Fully Onsite | Shifting Schedule | Monday - Saturday

Job Description:

The Property Operations Coordinator is responsible for supporting the smooth and efficient day-to-day operations of a condotel property. The role coordinates with front desk, housekeeping, laundry, maintenance, and other operational teams to ensure that guest units, common areas, facilities, and service areas are properly maintained and ready for daily operations.The position serves as a key coordination point between guests, tenants, operational staff, service providers, and management.

Key Responsibilities

Condotel Guest & Tenant Support

• Maintain professional relationships with guests, tenants, and other property stakeholders.
• Respond to guest and tenant requests, concerns, and complaints in a timely and professional manner.
• Coordinate with the appropriate operational teams to address concerns and ensure proper resolution.

Daily Condotel Operations

• Coordinate the day-to-day operational activities of the condotel property.
• Work closely with front desk, housekeeping, laundry, maintenance, and other support teams to ensure smooth operations.
• Monitor the readiness and operational condition of guest units, vacant units, common areas, and facilities.

Staff Coordination & Monitoring

• Coordinate schedules and daily assignments of front desk, housekeeping, laundry, and maintenance personnel.
• Monitor staff attendance, grooming, uniforms, workplace conduct, and compliance with property policies.
• Ensure sufficient manpower coverage based on daily operational requirements.

Unit & Property Inspections

• Conduct regular inspections of guest units, vacant units, common areas, and operational facilities.
• Check cleanliness, organization, functionality, and overall condition of units and property areas.
• Identify housekeeping, maintenance, cleanliness, or safety concerns and coordinate immediate corrective action.

Maintenance & Facilities Coordination

• Monitor the condition of condotel units, common areas, facilities, equipment, and other property assets.
• Coordinate preventive maintenance activities and scheduled inspections.
• Receive, document, and follow up on maintenance and repair requests.

Inventory & Operational Supplies

• Monitor inventory levels of housekeeping, maintenance, laundry, and other condotel operational supplies.
• Maintain proper organization of stockrooms and storage areas.
• Conduct regular inventory checks and reconciliation.

Reporting & Management Coordination

• Provide management with regular updates regarding the overall operational condition of the condotel.
• Prepare accurate reports covering guest concerns, maintenance issues, inventory, staffing, inspections, and other operational matters.
• Escalate urgent operational issues and service concerns appropriately.

Qualifications:

• Bachelor's degree in Hospitality Management, Hotel and Restaurant Management, Tourism, Business Administration, Property Management, or a related field is preferred.
• 1-3 years of relevant experience in condotel, hotel, serviced residence, property management, hospitality, or similar operations is highly advantageous.
• Solid background in coordinating multiple operational functions such as housekeeping, front office, maintenance, laundry, or facilities is preferred.
• Candidates with strong property operations, hospitality, customer service, or administrative coordination experience may be considered.
• Willing to work six (6) days per week.
• Must be willing to work on shifting schedules, weekends, and holidays as required by property operations.

Technical Skills

• Proficient in scheduling, coordination, documentation, and operational reporting.
• Working knowledge of Google Workspace or similar office productivity tools.
• Familiarity with inventory monitoring and stock control.
• Basic understanding of expense monitoring and operational documentation.
• Familiarity with property or hotel management systems is an advantage.
• Basic knowledge of service contracts and vendor coordination is a plus.