Guest Services and Admin Coordinator

Christ's Commission Fellowship; Pasig; On-site; PHP 279,000 - 502,000; Full time

Job summary

Christ's Commission Fellowship in Manila seeks a Guest Services and Admin Coordinator to oversee day-to-day operations of offices, condotels, and dormitel facilities, ensuring cleanliness, safety, and a welcoming environment for guests and residents.

You will coordinate with maintenance, housekeeping, and external providers, maintain inspection records, and prepare regular reports for management while supporting budgeting and procurement for property services.

Qualifications

• Bachelor’s degree in Property Management, Hospitality, Business Administration, or related field.
• Minimum 2 years of experience in facilities coordination, property services, or hospitality operations.
• Strong organizational and communication skills.
• Ability to multitask and respond promptly to operational needs; customer service mindset.

Responsibilities

• Oversee day-to-day operations of offices, condotel and dormitel facilities, ensuring cleanliness and safety.
• Coordinate with maintenance, janitorial, and housekeeping teams for repairs and turnover.
• Maintain records of inspections, maintenance logs, occupancy reports, and service requests.
• Prepare regular updates and reports for management; support budgeting and procurement processes.
• Liaise with external service providers and monitor contracts and SLAs.
• Supervise staff and ensure adherence to cleanliness and safety standards.

Skills

Organizational skills

Communication skills

Multitasking

Customer service

MS Office

Facility mgmt software

Team leadership

Education

Bachelor’s degree in Property Management or related field

Tools

MS Office

Facility management software

Job description

The Guest Services and Admin Coordinator is responsible for overseeing the day-to‑day operations and upkeep of various facilities, including workspaces, condotels, dormitel, and housekeeping services. This role ensures that all assigned areas are well‑maintained, compliant with safety standards, and provide a clean, functional, and welcoming environment for guests and occupants.

Key Responsibilities

Workspace Upkeep Monitoring

• Conduct routine inspections of office spaces, meeting rooms, and common areas
• Coordinate with maintenance and janitorial teams to address cleanliness and repair needs
• Ensure compliance with workspace standards and escape issues as necessary
• Monitor usage and condition of furniture, fixtures, and equipment
• Oversee daily operations of condotel and dormitel facilities
• Manage room assignments, check-in/check-out procedures, and guest/resident concerns
• Coordinate housekeeping schedules and ensure timely room turnover
• Monitor inventory of linens, amenities, and supplies
• Enforce property rules and safety protocols
• Supervise housekeeping staff and ensure adherence to cleanliness standards
• Schedule regular deep cleaning and sanitation procedures
• Address feedback and service issues promptly and professionally
• Maintain records of cleaning schedules and inspections
• Liaise with external service providers for repairs, maintenance, and specialized services
• Monitor service delivery and ensure compliance with contracts and service level agreements
• Assist in evaluating vendor performance and recommending improvements

Administrative & Reporting Duties

• Maintain accurate records of inspections, maintenance logs, occupancy reports, and service requests
• Prepare regular updates and reports for management
• Support budgeting and procurement processes related to property services

Qualifications & Requirements

• Bachelor’s degree in Property Management, Hospitality, Business Administration, or related field
• Minimum 2 years of experience in facilities coordination, property services, or hospitality operations
• Strong organizational and communication skills
• Proficiency in MS Office and facility management software
• Ability to multitask and respond promptly to operational needs
• Customer service-oriented mindset

Preferred Attributes

• Experience in residential or hospitality property management
• Familiarity with safety, sanitation, and building maintenance standards
• Strong problem-solving skills and attention to detail
• Ability to lead teams and work collaboratively across departments