Admin & Compliance Manager: Hospitality Industry

TigerUX; Cebu City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

TigerUX in Cebu City is seeking an Admin & Compliance Manager to lead and continuously improve administrative and hospitality services for employees, guests, clients, and partners. The role oversees facilities, guest experience, corporate events, and stakeholder relations.

The candidate should have a strong background in office operations, safety protocols, and regulatory compliance, with experience in multi-functional support and leadership.

Qualifications

• Bachelor’s degree in Business Administration, Management, Hospitality, Public Administration, or related field.
• At least 7 years of experience in administration, facilities management, hospitality services, or corporate operations.
• Proven leadership in multi-functional support areas.
• Strong organizational and communication skills with the ability to foster positive experiences.

Responsibilities

• Lead the overall management and continuous improvement of administrative and hospitality services.
• Oversee administration and facilities management, hospitality and guest experience.
• Plan and oversee corporate functions, executive meetings, and VIP visits.
• Build relationships with suppliers, government agencies, and partners.
• Ensure compliance with government regulations and licenses in coordination with stakeholders.
• Monitor budgets and contracts to ensure cost-effective delivery of services.
• Keep abreast of organizational changes to enhance processes and hospitality standards.
• Perform other administrative and hospitality-related duties as assigned by Management.

Skills

Office administration

Facilities management

Hospitality management

Stakeholder management

Safety and security protocols

Education

Bachelor's degree

Master's degree preferred

Job description

Admin & Compliance Manager

RESPONSIBILITIES:

1. Lead the overall management, and continuous improvement of the company’s administrative and hospitality services, ensuring a safe, welcoming, and professional environment for employees, guests, clients, and business partners. This includes:

• Officer Administration and Facilities Management

• Hospitality and Guest Experience Management

• Property and Utilities Management

• Fleet and Transportation Management

• Safety and Security Management

1. Oversee hospitality services by ensuring the efficient management of company accommodations, meeting rooms, executive visits, corporate events, food and beverage coordination, and other guest-related requirements to deliver a high standard of service.

2. Ensure all company facilities are clean, well-maintained, functional, and conducive to productivity while promoting excellent customer and employee experience.

3. Plan, organize, and oversee corporate functions, executive meetings, employee engagement activities, and VIP visits, ensuring seamless execution and exceptional service.

4. Build and maintain positive relationships with suppliers, service providers, business partners, government agencies, and other external stakeholders to support administrative and hospitality operations.

5. Ensures compliance with government regulations, permits, licenses, and environmental requirements in coordination with internal stakeholders and external consultants. (Secondary responsibility)

6. Monitor administrative budgets, service contracts, and operational expenses to ensure costeffective delivery of administrative and hospitality services.

7. Keep abreast of organizational changes and business developments to continuously enhance administrative processes, workplace experience, and hospitality standards. Spearhead external activities such as:

• Corporate Social Responsibility (CSR) Programs

• Community Relations

• Partner and Stakeholder Relations

1. Perform other administrative and hospitality-related duties that may be assigned by Management.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Management, Hospitality, Public Administration, or related field; Master’s preferred.

• At least 7 years of experience in administration, facilities management, hospitality services, or corporate operations, with proven leadership in multi-functional support areas.

• Strong expertise in office administration, property/utilities management, fleet/transportation oversight, and safety/security protocols.

• Demonstrated ability to manage hospitality services including accommodations, corporate events, executive visits, and guest experience programs.

• Excellent organizational, stakeholder management, and communication skills, with the ability to foster positive employee, guest, and partner experiences.

Work Schedule/Set-up:

Monday to Friday: 8 AM to 5 PM