Guest Experience & Facilities Coordinator

CBRE; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

CBRE Workplace Experience Coordinator location: Metro Manila. You will deliver a world-class customer service experience to employees and guests, acting as the first point of contact and supporting daily workplace operations within a designated building.

The role requires basic MS Office proficiency, strong organizational skills, and clear communication to coordinate events, vendor relations, and on-site services under supervision.

Qualifications

• High School Diploma or GED is required or equivalent.
• Ability to follow basic work routines and standards in the application of work.
• Good communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all entrants to the facility; greet them, issue passes, and follow security protocols.
• Answer phones professionally; create presentations and address groups of varying sizes.
• Arrange and confirm recreational, dining, and business activities upon request.
• Coordinate and execute workplace services including mail, supplies, onboarding, and janitorial/maintenance work orders.
• Acknowledge inquiries or complaints and provide professional, customer-service oriented solutions.
• Organize on-site events, secure spaces, set up/tear down, and deliver supplies.
• Follow security/emergency procedures and coordinate with relevant parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information to colleagues and follow manager directions.

Skills

Communication skills

Microsoft Office

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Workplace Experience Coordinator location: Metro Manila. You will deliver a world-class customer service experience to employees and guests, acting as the first point of contact and supporting daily workplace operations within a designated building.

The role requires basic MS Office proficiency, strong organizational skills, and clear communication to coordinate events, vendor relations, and on-site services under supervision.