Front Desk & Guest Experience Specialist

CBRE Asia Pacific; Makati; On-site; PHP 223,000 - 357,000; Full time

Job summary

CBRE Asia Pacific is hiring a Receptionist in Makati City to provide essential administrative support within the Workplace Experience function. You will greet visitors, answer calls, schedule meetings, and coordinate facilities and services to ensure smooth office operations.

The role emphasizes customer service, adherence to security protocols, and efficient handling of clerical tasks in a fast-paced environment.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills, including percentages, discounts, and markups.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms, including room setup, catering orders, and securing equipment.
• Perform general clerical duties including distributing faxes, packages and ordering office supplies.
• Track incoming and outgoing packages, mail and freight; arrange messenger service as needed.
• Arrange hospitality services for guests such as transportation, tickets and reservations.
• Deliver output by following defined procedures under supervision.

Skills

Communication skills

Organizational skills

Basic math skills

Follow work routines

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Asia Pacific is hiring a Receptionist in Makati City to provide essential administrative support within the Workplace Experience function. You will greet visitors, answer calls, schedule meetings, and coordinate facilities and services to ensure smooth office operations.

The role emphasizes customer service, adherence to security protocols, and efficient handling of clerical tasks in a fast-paced environment.