Front Desk & Workplace Experience Specialist

CBRE; Philippines; On-site; PHP 360,000 - 420,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator in the Philippines to deliver world-class service to employees and guests. You’ll greet visitors, issue passes, coordinate events, and manage on-site services while following security procedures.

You will handle inquiries with a customer-focused approach and liaise with vendors to ensure smooth operations. Strong MS Office skills and organizational mindset are essential for success in this role.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in applying work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all entering the facility; greet visitors and issue passes while following security protocols.
• Answer the telephone professionally and assist with presentations and group communications.
• Arrange and confirm recreational, dining, and business activities on request.
• Manage janitorial or maintenance work orders and coordinate workplace services such as mail and onboarding.
• Acknowledge inquiries or complaints and provide professional customer service-led solutions.
• Organize and manage on-site events, including space setup and teardown and delivery of supplies.
• Follow property security and emergency procedures and notify relevant parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team and follow manager directions.
• Apply existing procedures to solve straightforward problems with limited discretion.

Skills

Customer service

Communication

Microsoft Office

Organizational skills

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

CBRE is seeking a Workplace Experience Coordinator in the Philippines to deliver world-class service to employees and guests. You’ll greet visitors, issue passes, coordinate events, and manage on-site services while following security procedures.

You will handle inquiries with a customer-focused approach and liaise with vendors to ensure smooth operations. Strong MS Office skills and organizational mindset are essential for success in this role.