Growth & Commercial Advisor 2026 (B2B)

Concentrix; Quezon City; Presencial; PHP 360.000 - 480.000; Jornada completa

Descripción de la vacante

Concentrix in Quezon City is seeking a Customer Care Expert focused on growth opportunities for clients and business owners. You will help develop strategic initiatives and support processes aligned with service levels in a global, tech-powered environment.

You will work with cross-functional teams to engage clients, address needs with a consultative approach, and convert interactions into tangible business opportunities while upholding quality and SLA commitments.

Formación

• Excellent communication skills in English (verbal and written).
• Strong customer service skills with a consultative approach.
• Basic IT concepts and ability to articulate tech terminology.
• Proficiency with Microsoft Office tools (Outlook, Excel, Word).

Responsabilidades

• Engage with clients and business owners via multiple platforms.
• Identify and develop strategic growth opportunities for clients.
• Support in sales, customer service and related B2B activities.
• Research and analyze to provide effective resolutions and service quality.
• Coordinate with internal departments to maximize resources.

Descripción del empleo

Concentrix in Quezon City is seeking a Customer Care Expert focused on growth opportunities for clients and business owners. You will help develop strategic initiatives and support processes aligned with service levels in a global, tech-powered environment.

You will work with cross-functional teams to engage clients, address needs with a consultative approach, and convert interactions into tangible business opportunities while upholding quality and SLA commitments.