Golf Desk Assistant

Riviera Golf Club, Inc.,; Silang; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Club facilities access

Training and development

Work-life balance

Job summary

Riviera Golf Club, Inc. in Silang, Cavite is seeking a Golf Desk Assistant for a full-time role. You will be the first point of contact for members and guests, helping with check-ins and tee-time bookings, and supporting golf operations and events.

The role requires strong communication, hospitality experience, and the ability to multitask in a fast-paced club environment, including weekends and holidays. Training and club facility access are provided to support professional growth.

Qualifications

• College graduate
• Experience in a customer service or hospitality role is preferred
• Excellent communication and professional demeanour with diverse clientele
• Strong organisational and time management abilities with attention to detail
• Proficiency in using computer systems and booking software; golf-related systems preferred
• Ability to multitask and handle multiple enquiries while maintaining service quality
• Genuine passion for golf and delivering outstanding member/guest experiences
• Flexibility to work varied hours, including weekends and public holidays

Responsibilities

• Greet members and guests, assist check-in, and handle tee time reservations
• Manage bookings, tee sheets, and coordinate with golfers and instructors
• Provide information about golf, events, and club amenities
• Arrange golf carts, equipment rentals, and guest services
• Maintain a professional reception area and assist with events as needed
• Handle calls and correspondence professionally
• Collaborate with other departments to ensure smooth operations and guest experience

Skills

Customer service

Hospitality

Communication

Organization

Time management

Multitasking

Telephone etiquette

Golf enthusiasm

Education

College graduate

Tools

Booking software

Golf management systems

Job description

About the role

We are seeking a Golf Desk Assistant to join the team at Riviera Golf Club, Inc. in Silang, Cavite. This is a full-time position that plays a vital role in delivering exceptional customer service and operational support at our esteemed golf facility. As Golf Desk Assistant, you will be the first point of contact for our members and guests, ensuring a seamless and welcoming experience from the moment they arrive at the club. This position is integral to maintaining the high standards of hospitality and efficiency that define Riviera Golf Club, Inc.

Key responsibilities

• Greet members and guests with a warm welcome and assist them with check-in procedures and tee time reservations

• Manage golf course bookings, tee sheet administration and coordinate scheduling with golfers and instructors

• Provide information about golf, tournaments, events and club amenities to members and guest

• Assist with the arrangement of golf carts, equipment rentals and other guest services

• Maintain a clean and professional appearance at the golf desk and ensure the reception area is well-organised

• Support the coordination of special events, tournaments and club activities as required

• Handle telephone calls and correspondence professionally and courteously

• Collaborate with other departments to ensure smooth operations and exceptional member experience

What we’re looking for

• College graduate

• Proven experience in a customer service or hospitality role, preferably in a golf club, resort or leisure facility

• Excellent communication skills and a professional, courteous demeanour with the ability to interact positively with diverse clientele

• Strong organisational and time management abilities with attention to detail

• Proficiency in using computer systems and booking software; experience with golf-related management systems is preferred

• Ability to multitask and handle multiple enquiries simultaneously whilst maintaining service quality

• A genuine passion for golf and enthusiasm for delivering outstanding member and guest experiences

• Flexibility to work varied hours, including weekends and public holidays as required by the club

• Professional telephone manner and ability to manage enquiries tactfully and efficiently

What we offer

Riviera Golf Club, Inc. is committed to fostering a supportive and rewarding work environment for all our team members. We offer competitive remuneration commensurate with experience and qualifications. Our staff enjoy access to club facilities and amenities, creating opportunities to engage with our community and develop professionally. We provide ongoing training and development to support your career progression within the golf and hospitality industry. The club values work-life balance and strives to create a positive workplace culture where every team member feels valued and motivated. We also offer the opportunity to be part of a prestigious organisation known for excellence in golf and hospitality.

About us

Riviera Golf Club, Inc. is a premier golf destination located in Silang, Cavite, dedicated to providing world-class golfing experiences and hospitality. We pride ourselves on maintaining exceptional standards of service, course quality and member care. Our club serves as a sanctuary for golf enthusiasts of all levels, offering challenging courses, professional instruction and a vibrant community of like-minded individuals. With a commitment to excellence, integrity and continuous improvement, Riviera Golf Club, Inc. has established itself as a leader in the sport and recreation management sector. We are passionate about creating memorable experiences and fostering a welcoming environment where members and guests feel valued and respected.