Global UCC Architect: Teams & Telephony Strategy

Henkel Corporation; Makati; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

Henkel Corporation seeks an IT Consultant – UCC to shape the future of enterprise communication for a worldwide workforce, enabling secure, seamless collaboration from anywhere.

You will lead the design and implementation of Unified Communications and AV solutions, own the Teams Phone strategy, manage telephony infrastructure and SBCs, and drive end-to-end UCC projects with cross-functional teams to deliver scalable, secure digital workplace capabilities.

Qualifications

• Experience with unified communications and collaboration tools preferred.
• Strong analytical and problem-solving skills.

Responsibilities

• Lead design, evaluation, and implementation of Unified Communications and AV solutions globally; align with requirements, security, and compliance.
• Own global Teams Phone and telephony architecture; manage infrastructure, carrier integrations, SBCs, and roadmaps.
• Manage end-to-end UCC projects from concept to deployment; coordinate planning, change management, documentation, and handovers.
• Drive vendor and service-provider management; monitor SLA/KPI, optimize costs, and improve telephony and conferencing services globally.
• Develop automation and reporting using PowerShell; improve reliability and user experience across the communications landscape.
• Collaborate with global teams to define standards, governance, and lifecycle strategies for communication technologies.

Job description

Henkel Corporation seeks an IT Consultant – UCC to shape the future of enterprise communication for a worldwide workforce, enabling secure, seamless collaboration from anywhere.

You will lead the design and implementation of Unified Communications and AV solutions, own the Teams Phone strategy, manage telephony infrastructure and SBCs, and drive end-to-end UCC projects with cross-functional teams to deliver scalable, secure digital workplace capabilities.