Global UCC Architect & Teams Telephony Lead
Henkel
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Benefits offered by this job
Job summary
Henkel IT is seeking an experienced IT Consultant – UCC to drive strategy, architecture, and improvement of enterprise communication services. You will lead global Unified Communications design, manage telephony infrastructure, and collaborate with stakeholders to deliver scalable, secure solutions.
The role emphasizes PowerShell automation, ITIL governance, and vendor management in a hybrid work setup in Metro Manila.
Qualifications
- Master’s degree in IT, CS, Engineering or related field.
- 7+ years in Unified Communications, collaboration tech or Enterprise IT.
- ITIL certification and Agile project management knowledge are desirable.
Responsibilities
- Lead design, evaluation and implementation of UCC and AV solutions globally, aligned with security and compliance.
- Own and drive global Teams Phone and telephony architecture; manage SBCs, vendors, and roadmaps.
- Oversee end-to-end UCC projects from concept to deployment with stakeholders and teams.
- Monitor SLA/KPI performance, optimize costs, and improve telephony and collaboration services.
- Develop automation and tooling using PowerShell to improve reliability and efficiency.
- Collaborate with global teams to define standards and governance for communication technologies.
Skills
Education
Tools
Job description
Henkel IT is seeking an experienced IT Consultant – UCC to drive strategy, architecture, and improvement of enterprise communication services. You will lead global Unified Communications design, manage telephony infrastructure, and collaborate with stakeholders to deliver scalable, secure solutions.
The role emphasizes PowerShell automation, ITIL governance, and vendor management in a hybrid work setup in Metro Manila.
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