Senior AV & Collaboration Consultant (Hybrid)

Henkel Asia Pacific Service Centre; Philippines; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work model

Flexible hours

HMO healthcare coverage

Provident Fund

Group Life Insurance

Job summary

Henkel Asia Pacific Service Centre in Philippines is seeking an experienced IT/AV professional to lead the design, deployment, and ongoing optimization of enterprise audio-visual and collaboration solutions. You will work across global teams to implement robust meeting room systems and UC platforms.

The role requires 9+ years in AV/UC, IT infrastructure, and strong ITIL-based vendor and incident management, with a mid-shift hybrid schedule (1:00 PM–10:00 PM PH time) and three days in the office.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field
• Minimum of nine (9) years of relevant professional experience in Audio Visual (AV), Unified Communications (UC), Collaboration Technologies, IT Infrastructure, or related technology fields
• Strong hands‑on experience with enterprise audio and collaboration technologies, including Microsoft Teams Rooms, Zoom Rooms, Cisco Collaboration, and meeting room solutions
• Solid technical knowledge of audio systems, including DSPs, microphones, speakers, conferencing systems, and related technologies
• Experience designing, implementing, maintaining, and continuously improving enterprise AV and collaboration solutions in a global environment
• Strong understanding of ITIL Service Management processes and experience managing vendors, service providers, incidents, and complex technical escalations
• Strong consulting, analytical, communication, and stakeholder management skills, with the ability to translate business requirements into sustainable technical solutions
• Amenable to work on a mid‑shift schedule (1:00 PM to 10:00 PM) PH time on a hybrid work set‑up, with three (3) days in the office

Skills

AV/UC expertise

Collaboration technologies

IT infrastructure knowledge

Vendor management

Stakeholder management

Consulting/analytical skills

Hybrid schedule coordination

Meeting room solutions

English communication

Education

Bachelor’s Degree in IT/CS/Engineering

Tools

Microsoft Teams Rooms

Zoom Rooms

Cisco Collaboration

Job description

Henkel Asia Pacific Service Centre in Philippines is seeking an experienced IT/AV professional to lead the design, deployment, and ongoing optimization of enterprise audio-visual and collaboration solutions. You will work across global teams to implement robust meeting room systems and UC platforms.

The role requires 9+ years in AV/UC, IT infrastructure, and strong ITIL-based vendor and incident management, with a mid-shift hybrid schedule (1:00 PM–10:00 PM PH time) and three days in the office.