Global Property Admin & CS Specialist – Night Shift

Emapta; Davao City; On-site; PHP 223,000 - 279,000; Full time

Benefits offered by this job

Night differential pay

Fixed weekends off

HMO coverage

Training through Emapta Academy

Gym access

Salary advance program

Career growth

Employee referrals

Job summary

Emapta Philippines is hiring an Admin & Customer Service Representative to support a U.S. property management portfolio. You will handle emails, phone calls, ticket coordination, and accurate documentation while delivering responsive, professional service.

This full-time onsite role in Davao offers night shift with weekends off, competitive pay PHP 20,000 to 25,000, health benefits, training through Emapta Academy, and opportunities for long-term growth in a collaborative, global environment.

Qualifications

• Minimum of 2 years of experience as a Customer Service Representative.
• Excellent written and spoken English communication skills.
• Strong familiarity with Google Workspace and web-based tools.
• Willingness to work the night shift and maintain a flexible schedule.
• High level of organization and attention to detail.
• Strong multitasking skills and ability to work independently.
• Open communication style and team-oriented mindset.

Responsibilities

• Respond to emails and phone calls from vendors, board members, and property owners.
• Handle U.S. customer and vendor calls through IP telephony.
• Communicate operational requirements with U.S. clients and vendors.
• Provide exceptional customer service as the first point of contact.
• Manage and update tickets using the Vantaca system.
• Coordinate with a Chicago-based Community Manager.
• Facilitate daily operations within an assigned property portfolio.
• Resolve association requests through an online ticketing system.
• Research and resolve payment issues related to accounts receivable and accounts payable.
• Track and maintain documentation and operational records.
• Prepare documents for electronic signature using DocuSign.

Skills

Customer service

English communication

Night shift

Attention to detail

Organization

Independent work

Teamwork

Tools

Google Workspace

Web-based tools

Job description

Emapta Philippines is hiring an Admin & Customer Service Representative to support a U.S. property management portfolio. You will handle emails, phone calls, ticket coordination, and accurate documentation while delivering responsive, professional service.

This full-time onsite role in Davao offers night shift with weekends off, competitive pay PHP 20,000 to 25,000, health benefits, training through Emapta Academy, and opportunities for long-term growth in a collaborative, global environment.