Global Payroll Operations & Rewards Expert

ING Hubs Romania; Manila; On-site; PHP 1,339,000 - 1,786,000; Full time

Job summary

ING Hubs Romania is looking for a CPS Performance and Rewards Expert to manage end-to-end payroll operations and support compensation, benefits, and performance management. You will partner with HR, Finance and vendors to ensure accuracy, timely delivery, and governance adherence.

The role requires 3–5 years of payroll experience, strong Philippine payroll knowledge, advanced Excel, and the ability to drive improvements in processes, controls, and data reporting across the region.

Qualifications

• 3–5 years of payroll operations experience with end-to-end payroll and year-end activities.
• Experience supporting multi-country payroll operations, APAC/Europe or international regions.
• Background in Shared Services/GBS/SSO/BPO or outsourced payroll environments.
• Strong knowledge of Philippine payroll compliance (BIR, Form 2316, Alphalist, SSS/PhilHealth/Pag-IBIG).
• Advanced Excel and payroll data analysis with reconciliations and reporting.
• Understanding of payroll governance, internal controls, and data privacy.
• Self-directed and results-oriented with minimal supervision.

Responsibilities

• Manage and validate compensation, benefits, performance management, and payroll activities across the full process lifecycle.
• Ensure payroll accuracy, compliance with policies, controls, and statutory requirements.
• Partner with HR, Finance, Local People Services, payroll vendors, benefits providers, and other stakeholders.
• Lead the resolution of complex payroll issues, discrepancies, escalations, and risks via root cause analysis.
• Drive process standardization, efficiency improvements, and automation opportunities.
• Maintain process documentation, support onboarding and knowledge transfer, coach team members.
• Monitor KPIs, SLAs, and operational performance; manage workload and escalate risks.

Skills

Payroll processing

End-to-end payroll

Compensation & benefits

Excel advanced

Data analysis

Regulatory compliance

Stakeholder management

Process improvement

Audit & controls

Education

Bachelor’s degree in Human Resources, Psychology, Business Management, or related

Tools

Excel

Job description

ING Hubs Romania is looking for a CPS Performance and Rewards Expert to manage end-to-end payroll operations and support compensation, benefits, and performance management. You will partner with HR, Finance and vendors to ensure accuracy, timely delivery, and governance adherence.

The role requires 3–5 years of payroll experience, strong Philippine payroll knowledge, advanced Excel, and the ability to drive improvements in processes, controls, and data reporting across the region.