Global Compensation, Benefits & Performance Lead

ING Hubs Philippines; Metro Manila; On-site; PHP 800,000 - 1,100,000; Full time

Job summary

ING Hubs Philippines is seeking a Performance and Rewards Senior Specialist to lead end-to-end compensation, benefits, and performance management operations while supporting payroll activities.

The role requires handling enrollments, payroll transactions, reconciliations, and reporting with a focus on accuracy, governance, and stakeholder collaboration. You will drive improvements and coach colleagues in BAU processes.

Qualifications

• 3–5 years in payroll and benefits operations, end-to-end payroll processing, and year-end activities.
• Experience supporting multi-country payroll, preferably across APAC/Europe or international regions.
• Background in Shared Services, GBS, BPO, or outsourced payroll environments is preferred.

Responsibilities

• Execute, validate, and coordinate compensation, benefits, performance management, and payroll processes across the full employee lifecycle.
• Ensure process accuracy, compliance with policies, controls, and SLAs.
• Partner with HR, Finance, Local People Services, payroll vendors, and benefits providers.
• Lead resolution of complex payroll issues, discrepancies, escalations, and operational risks.
• Drive standardization, efficiency improvements, and automation opportunities.
• Maintain process documentation, support onboarding, and coach team members on BAU operations.

Skills

Payroll operations

Benefits administration

Excel data analysis

Data privacy

Audit & compliance

Cross-country payroll

Stakeholder management

Education

Bachelor's degree in HR / Psychology / Business Management

Tools

Advanced Excel

Payroll software

Job description

ING Hubs Philippines is seeking a Performance and Rewards Senior Specialist to lead end-to-end compensation, benefits, and performance management operations while supporting payroll activities.

The role requires handling enrollments, payroll transactions, reconciliations, and reporting with a focus on accuracy, governance, and stakeholder collaboration. You will drive improvements and coach colleagues in BAU processes.