Global Operations Leader: Scale & AI-Driven Excellence

Deel; España; On-site; PHP 11,307,000 - 15,075,000; Full time

Benefits offered by this job

Stock grant opportunities

Flexible working

Optional office membership

Job summary

Deel is seeking a Senior Director of Operations to oversee and optimize its global operations strategy, ensuring scalable processes across teams to support continued growth. You will lead a team focused on improving efficiency, customer service, and best practices, while managing key projects impacting global operations.

This leadership role requires extensive experience in operations, with a strong emphasis on data-driven decision-making, cross-functional collaboration, and regulatory

Qualifications

• 12+ years of experience in operations management with senior leadership track record.
• Proven ability to lead global, high-growth operations across multiple functions.
• Strong data analytics and KPI-driven decision making.
• Experience applying AI tools to improve operational efficiency.
• Excellent change management and strategic planning skills.

Responsibilities

• Develop and execute Deel’s global operations strategy aligned with growth objectives.
• Lead and mentor the operations team to improve efficiency, productivity, and quality.
• Conduct quarterly performance reviews and talent assessments to raise standards.
• Collaborate with senior leadership to define and track operational KPIs across departments.
• Drive cross-functional alignment and partnerships to implement improvements.
• Oversee end-to-end processes for finance, customer success, HR, and sales operations.
• Identify bottlenecks, implement solutions, and manage large-scale operational projects.
• Establish a data-driven culture with analytics and reporting for performance gains.
• Apply AI technologies to inform decision-making and improve efficiency.
• Ensure regulatory compliance and risk management across global operations.
• Partner with technology and product teams to implement scalable tools.

Skills

Operations leadership

Cross-functional collaboration

Data-driven decision making

AI in operations

Process optimization

Strategic planning

Tools

AI tools

Job description

Deel is seeking a Senior Director of Operations to oversee and optimize its global operations strategy, ensuring scalable processes across teams to support continued growth. You will lead a team focused on improving efficiency, customer service, and best practices, while managing key projects impacting global operations.

This leadership role requires extensive experience in operations, with a strong emphasis on data-driven decision-making, cross-functional collaboration, and regulatory