Global Logistics Sales & Quotations Specialist

A.P. Moller - Maersk; Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Maersk is seeking a customer service professional to support Ocean and Logistics & Services. You will assist sales, handle inquiries, and ensure timely responses across global teams.

Ideal candidates have 2+ years in shipping/logistics, strong English, and MS Office proficiency. The role is site-based with dayshift hours, contributing to continuous improvement and KPI achievement.

Qualifications

• Bachelor's degree in any field.
• At least 2+ years in shipping, logistics, forwarding or supply chain.
• Excellent English communication, written and spoken.
• Data analysis skills are a plus.
• Proficient with MS Office suite.
• Strong stakeholder management abilities.
• Willing to work dayshift, site-based.

Responsibilities

• Deliver customer service aligned with Maersk brand and standards.
• Assist Sales and Customer Success in inquiries and quotes for Ocean and L&S.
• Communicate with customers and colleagues to handle exceptions promptly.
• Read and reply to emails and messages within SLAs per channel.
• Suggest improvements for Ocean and L&S processes and products.
• Support export and import sales processes per global design.
• Approach and convert BCOs booked through forwarders.
• Replicate solutions and sell to customers in the same vertical.
• Support after-sales onboarding and implementation.
• Coordinate with origin/destination teams for value propositions.
• Contribute to KPIs through daily activities.

Skills

Excellent English communication

Data analysis skills

MS Office proficient

Stakeholder management

Dayshift availability

Education

Bachelor's degree (4-year)

Tools

MS Office

Job description

Maersk is seeking a customer service professional to support Ocean and Logistics & Services. You will assist sales, handle inquiries, and ensure timely responses across global teams.

Ideal candidates have 2+ years in shipping/logistics, strong English, and MS Office proficiency. The role is site-based with dayshift hours, contributing to continuous improvement and KPI achievement.