AOG Time-Critical Air Freight Lead - 20k Signing Bonus

Offshore Business Processing; Muntinlupa; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

HMO on Day 1

Perks and rewards

Travel opportunities

Recognition

Work-life balance

Learning & development

Job summary

Offshore Business Processing seeks an experienced Airfreight Operations Specialist to manage end-to-end AOG shipments from our Alabang site in Metro Manila. You will coordinate with customers and suppliers, monitor timelines, and ensure compliance with trade rules, weather, and geo-political considerations.

This role requires 3–4 years in international airfreight, strong English, and a readiness for 24/7 shift work.

Qualifications

• 3–4 years’ experience in airfreight, with strong exposure to international freight forwarding operations.
• Expert-level knowledge of international air transport regulations and Incoterms.
• Proven managerial and coordination skills for front-line AOG operations.

Responsibilities

• Answer & handle customer AOG requests and advise on restrictions.
• Find suitable solutions while maintaining high QoS and customer satisfaction.
• Contribute to cost optimization while ensuring operational quality.
• Resolve operational issues promptly and adhere to SOPs.
• Negotiate with suppliers and manage end-to-end AOG shipments.
• Monitor shipments, provide timely updates, and ensure visibility.

Skills

AOG operations

Customer coordination

English proficiency

Problem solving

Attention to detail

Team coordination

High stress tolerance

Tools

Operational tools

Job description

Offshore Business Processing seeks an experienced Airfreight Operations Specialist to manage end-to-end AOG shipments from our Alabang site in Metro Manila. You will coordinate with customers and suppliers, monitor timelines, and ensure compliance with trade rules, weather, and geo-political considerations.

This role requires 3–4 years in international airfreight, strong English, and a readiness for 24/7 shift work.