Global Logistics CX & Operations Lead

A.P. Moller - Maersk; Pasig; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Maersk, a global leader in logistics, invites you to join as Lead Logistics CX & Operations Specialist in the Philippines. You will handle daily documentation tasks, support peers with technical or process challenges, and interact with colleagues internationally to maintain high-quality service in a multinational environment.

This role focuses on customer experience activities such as channel management, case management, onboarding and relationship management, contract and dispute handling, and

Responsibilities

• Customer channel management
• Case Management
• Customer onboarding and relationship management
• Contract and dispute management
• and more.

Job description

Maersk, a global leader in logistics, invites you to join as Lead Logistics CX & Operations Specialist in the Philippines. You will handle daily documentation tasks, support peers with technical or process challenges, and interact with colleagues internationally to maintain high-quality service in a multinational environment.

This role focuses on customer experience activities such as channel management, case management, onboarding and relationship management, contract and dispute handling, and