Global IT Support & Automation Specialist

Avvoka; Manila; Remote; PHP 420,000 - 660,000; Full time

Job summary

Avvoka is seeking an IT Support Specialist to provide first-line support for our globally distributed team across the UK, US, Czech Republic, and the Philippines. You will manage equipment, licenses, and initial tech setups for new joiners and offices, while building automations to speed up IT processes.

In this role, you’ll own end-to-end IT provisioning and support, ensuring smooth operations across time zones.

Qualifications

• Experience providing IT support across a globally distributed workforce.
• Hands-on experience in a Microsoft environment, including Microsoft 365 and Entra ID.
• IT or Computer Science background through education or equivalent experience.

Responsibilities

• Provide first-line IT support to employees across multiple time zones.
• Own equipment management and software license administration across several countries.
• Build workflow automations to streamline IT operations and reduce repetitive work.

Skills

Global IT support

Microsoft 365

Entra ID

Remote support

Education

IT or Computer Science degree

Job description

Avvoka is seeking an IT Support Specialist to provide first-line support for our globally distributed team across the UK, US, Czech Republic, and the Philippines. You will manage equipment, licenses, and initial tech setups for new joiners and offices, while building automations to speed up IT processes.

In this role, you’ll own end-to-end IT provisioning and support, ensuring smooth operations across time zones.