Global Customer Experience Specialist

PLUXEE PHILIPPINES INC.; Manila; On-site; PHP 240,000 - 420,000; Full time

Job summary

Pluxee Philippines Inc. is seeking a Customer Care Analyst in Metro Manila to deliver excellent customer support and manage client communications.

The role requires experience in customer care, familiarity with care tools, and strong digital skills, with a focus on building relationships and delivering customer-centric solutions. The position emphasizes attention to detail, multitasking, and effective problem-solving within a fast-paced, multicultural environment.

Qualifications

• First experience in Customer Care or possibly as receptionist or personal assistant.
• Familiar with Customer Care tools.
• Familiar with digital platforms and tools.
• Languages: Add language requirements.
• Competencies: Adaptability, Attention to Detail, Communication, Customer-Centric Mindset.

Responsibilities

• Handles incoming interactions respecting guidelines
• Generates clients feedback when needed
• Manages own backlog of actions/e-mails

Skills

Customer care tools

Digital literacy

Education

School education

Job description

Pluxee Philippines Inc. is seeking a Customer Care Analyst in Metro Manila to deliver excellent customer support and manage client communications.

The role requires experience in customer care, familiarity with care tools, and strong digital skills, with a focus on building relationships and delivering customer-centric solutions. The position emphasizes attention to detail, multitasking, and effective problem-solving within a fast-paced, multicultural environment.