Customer Experience Specialist

Recruitify_HR; Metro Manila; In loco; PHP 240.000 - 300.000; Tempo pieno

Descrizione del lavoro

Recruitify_HR in the Philippines is seeking a customer service professional to provide exceptional support via multiple channels. You will resolve inquiries with a focus on client satisfaction and maintain accurate records of interactions.

The role emphasizes teamwork, ongoing training, and the ability to handle competing tasks while staying patient and empathetic.

This is a full-time position in Metro Manila offering growth opportunities and exposure to diverse products and services.

Competenze

• Diploma or equivalent experience in a relevant field.
• 1–3 years of customer service experience.
• Strong communication skills and a customer-focused mindset.
• Ability to handle multiple tasks and prioritize effectively.
• Patience, empathy and problem-solving abilities.

Mansioni

• Provide exceptional customer service through multiple channels.
• Resolve inquiries efficiently while ensuring client satisfaction.
• Maintain accurate records of interactions and transactions.
• Collaborate with team members to improve service delivery.
• Participate in training sessions to enhance product knowledge.

Conoscenze

Strong communication skills

Customer-focused mindset

Formazione

Diploma in a relevant field

Descrizione del lavoro

Recruitify_HR in the Philippines is seeking a customer service professional to provide exceptional support via multiple channels. You will resolve inquiries with a focus on client satisfaction and maintain accurate records of interactions.

The role emphasizes teamwork, ongoing training, and the ability to handle competing tasks while staying patient and empathetic.

This is a full-time position in Metro Manila offering growth opportunities and exposure to diverse products and services.