Global Client Services Associate (Mandarin/English)

True North Insights; Cebu City; Hybrid; PHP 279,000 - 502,200; Full time

Benefits offered by this job

Free snacks

Paid trainings

Monday breakfast

Regular team events

Job summary

True North Insights is seeking an Associate for their Client Services team in Cebu City, Philippines. This role requires fluency in both Mandarin and English, as you’ll be managing projects that influence client outcomes.

Responsibilities include sourcing and engaging industry experts, managing communications, and driving results across multiple fast-paced workstreams. A Bachelor's degree and strong communication skills are essential.

Benefits include competitive pay, uncapped performance bonuses, and comprehensive health insurance starting from day one.

Qualifications

• Must be legally eligible to work in the Philippines without sponsorship.
• 0-36 months of relevant professional or internship experience, client-facing role is a plus.
• Thrives in deadline-driven environments and takes ownership of results.

Responsibilities

• Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling.
• Deliver on tight timelines across multiple fast-moving client workstreams.
• Drive outcomes through sound judgment and clear communication.

Skills

Fluent in Mandarin

Fluent in English

Communication skills

Project management

Education

Bachelor’s degree

Job description

True North Insights is seeking an Associate for their Client Services team in Cebu City, Philippines. This role requires fluency in both Mandarin and English, as you’ll be managing projects that influence client outcomes.

Responsibilities include sourcing and engaging industry experts, managing communications, and driving results across multiple fast-paced workstreams. A Bachelor's degree and strong communication skills are essential.

Benefits include competitive pay, uncapped performance bonuses, and comprehensive health insurance starting from day one.