Global Client Services Associate (Mandarin/English)

True North Insights; Bacolod; Hybrid; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Uncapped Performance Bonus

Day 1 HMO + Life Insurance

Vacation and sick leave

Free snacks

Paid trainings

Regular team events

Job summary

True North Insights is seeking an Associate for their Client Services team, focusing on client engagement and project management. This role requires fluency in Mandarin and English, along with a Bachelor’s degree. You will manage logistics and communications while working in a hybrid/remote setup.

Outstanding communication skills and a proactive approach are essential. The position offers a base pay with uncapped performance bonuses, health insurance, and several additional perks from day one.

Qualifications

• 0-36 months of relevant professional or internship experience (client-facing role is a plus).
• Outstanding communicator with the ability to conduct professional calls and write clear emails.

Responsibilities

• Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling.
• Speak directly with experts and stakeholders across industries.
• Deliver on tight timelines across multiple fast-moving client workstreams.

Skills

Fluent in Mandarin

Fluent in English

Communication skills

Strong business instincts

Deadline-driven

Education

Bachelor’s degree from an accredited institution

Job description

True North Insights is seeking an Associate for their Client Services team, focusing on client engagement and project management. This role requires fluency in Mandarin and English, along with a Bachelor’s degree. You will manage logistics and communications while working in a hybrid/remote setup.

Outstanding communication skills and a proactive approach are essential. The position offers a base pay with uncapped performance bonuses, health insurance, and several additional perks from day one.