General Worker/Operator

Recruitify_HR; Makati; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

HMO

Job summary

A recruitment agency in Makati is looking for a Customer Service Representative to provide exceptional service through email and live chat. The candidate should have a Bachelor's degree and 3-5 years of customer service experience, demonstrating strong communication and problem-solving skills. The role requires maintaining accurate records and collaborating with team members to ensure customer satisfaction. Benefits include performance bonuses, annual trips, and wellness programs.

Qualifications

• 3–5 years of experience in customer service or related roles.
• Ability to handle multiple tasks while maintaining professionalism.

Responsibilities

• Provide exceptional customer service through various online channels, including email and live chat.
• Handle customer inquiries, complaints, and support requests effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Assist in scheduling appointments and follow-ups as required.

Skills

Proficient in English

Strong customer service skills

Excellent scheduling abilities

Effective problem-solving skills

Education

Bachelor’s degree in a relevant field

Job description

On-site - Makati 3-5 Yrs Exp High/Senior High School Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service through various online channels, including email and live chat.
• Handle customer inquiries, complaints, and support requests effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Assist in scheduling appointments and follow-ups as required.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 3–5 years of experience in customer service or related roles.
• Skills and Competencies: Proficient in English, strong customer service skills, excellent scheduling abilities, and effective problem‑solving skills.
• Qualities and Traits: Strong communication skills, empathy, patience, and a positive attitude.
• Responsibilities and Duties: Ability to handle multiple tasks while maintaining professionalism.
• Working Conditions: Comfortable working in a remote environment with flexible hours.