Customer Service Representative

Quess Philippines Corporation; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company in Makati is seeking an entry-level professional to provide exceptional customer service through phone, email, and chat. The candidate will assist customers with inquiries, maintain records, and collaborate with team members to enhance service delivery. A high school diploma is preferred, but no prior experience is necessary. Ideal candidates will possess strong communication skills and qualities like patience and empathy, thriving in a fast-paced environment.

Qualifications

• Entry-level position, no prior experience required.
• Strong communication and interpersonal skills are essential.
• Candidates must exhibit patience and empathy.

Responsibilities

• Provide exceptional customer service through various channels.
• Assist customers with inquiries, complaints, and product-related information.
• Maintain detailed records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

On-site - Makati No Exp Required High/Senior High School Contract

Job Description

Description

• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, complaints, and product-related information.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Participate in training sessions to improve product knowledge and customer service skills.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and a positive attitude towards helping customers.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Working Conditions: Comfortable working in a fast-paced environment.