Online Customer Service Representative

Miranda HR; Makati; On-site; PHP 258,482 - 387,724; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A leading staffing company is seeking customer service representatives for an on-site position in Makati, Philippines. The role requires a High School Diploma or equivalent and strong English communication skills. Responsibilities include assisting customers via online channels, resolving inquiries, and ensuring satisfaction. The ideal candidate will have a friendly demeanor and the ability to multitask effectively. This full-time role offers opportunities for professional development such as job training and various employee rewards.

Qualifications

• Educational qualifications must include at least a High School Diploma or equivalent.
• 0-2 years of experience in customer service preferred.
• Strong command of the English language is required.

Responsibilities

• Provide excellent customer service through various online channels.
• Assist customers with inquiries and resolve issues efficiently.
• Document customer interactions accurately in the system.
• Collaborate with team members to ensure customer satisfaction.
• Stay updated with product knowledge to assist customers effectively.

Skills

Strong command of the English language

Excellent customer service skills

Education

High School Diploma or equivalent

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Holiday Gifts
• Incentives

Insurance Health & Wellness

• Life Insurance

Professional Development

• Job Training

Description

• Provide excellent customer service through various online channels.
• Assist customers with inquiries and resolve issues efficiently.
• Document customer interactions accurately in the system.
• Collaborate with team members to ensure customer satisfaction.
• Stay updated with product knowledge to assist customers effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong command of the English language
• Skills and Competencies: Excellent customer service skills
• Qualities and Traits: Friendly and approachable demeanor
• Qualities and Traits: Ability to multitask and handle stressful situations