After Sales Customer Service Representative

Miranda HR; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job summary

A local human resources firm in Makati is seeking a dedicated customer service representative for their team. The role requires assisting customers with inquiries, resolving issues, and maintaining records. Ideal candidates should have a high school diploma and strong interpersonal skills. This full-time position is great for entry-level applicants looking to start their career in customer service, offering the opportunity to work closely with team members in a supportive environment.

Qualifications

• 0-2 years of experience, ideally in customer service.
• Entry-level position suitable for new graduates.
• Ability to work collaboratively in a team.

Responsibilities

• Assist customers with inquiries regarding products and services.
• Resolve customer issues through effective communication.
• Maintain accurate records of customer interactions.
• Provide back office support as needed.

Skills

Strong interpersonal and communication skills

Problem-solving skills

Organizational abilities

Basic technical skills for product support

Education

High School Diploma or equivalent

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

• Holiday Gifts, Incentives

Insurance Health & Wellness

• Life Insurance

Description

• Assist customers with inquiries regarding products and services.
• Resolve customer issues through effective communication and problem-solving skills.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience.
• Provide back office support as needed to ensure smooth operations.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (entry-level)
• Skills and Competencies: Strong interpersonal and communication skills
• Skills and Competencies: Problem-solving and organizational abilities
• Qualities and Traits: Team player with a customer-focused attitude
• Skills and Competencies: Basic technical skills for product support