Front Desk Receptionists

Microgenesis Business Systems; Mandaluyong; On-site; PHP 167,000 - 234,000; Full time

Job summary

Microgenesis Business Systems in Manila is seeking a diligent Administrative Assistant to support front desk operations, greet guests, manage calls, and coordinate with the technical support team to resolve inquiries quickly.

You will handle mail distribution, filing, meeting room bookings, and general clerical tasks while ensuring the office remains clean and secure. A 4-year degree is preferred, and proficiency in Excel is a plus.

Qualifications

• Must have at least a bachelor’s degree or 4-year course.
• Excellent verbal and written communication skills.
• Ability to coordinate with internal teams.

Responsibilities

• Ensure communication lines (telephone and email) are functioning at the start of the shift and coordinate problems with technical support.
• Receive, direct, and relay telephone messages and transfer calls to the concerned person.
• Respond to callers enquiring about the company’s products or those proposing products.
• Receive guests and clients, ensuring proper reception and attended needs.
• Receive and distribute mail and general correspondence; log and route to concerned functions.
• Maintain the general filing system and file correspondence.
• Assist in planning and scheduling meetings and training rooms; reserve rooms using Excel.
• Perform clerical duties for the Administration Department.
• Coordinate repair and maintenance of office equipment.
• Ensure the facility is clean and orderly; turn off AC and lights when not in use.
• Ensure keys are safe and access doors are secured after office hours.
• Daily routine cleaning and arrangement of newspaper stands, tables, pantry area, and display shelves.
• Maintain pantries and lobby cleanliness.
• Assist Accounting in releasing check payments during collection days (Wednesdays and Fridays).
• Receive and coordinate delivery of ordered food to concerned functions.
• Must be a graduate of any 4-year course.

Skills

Communication

Telephone handling

Reception duties

Clerical skills

Education

4-year college degree

Tools

Excel

Job description

• Ensure communication lines (such as telephone and email) are functioning at the start of the shift, coordinate any problem with the technical support, and ensure concerns are resolved at the soonest possible time.
• Receive, direct, and relay telephone messages. Answer and transfer incoming calls to the person concerned inside the company.
• Respond to callers who are just inquiring about the product of the Company or callers who are proposing their products.
• Receive guests and clients, and ensure they are given proper reception, and their needs are attended to appropriately.
• Receive and distribute mail and all general correspondence. Ensure these are logged and recorded before distribution and received by the concerned functions or employees.
• Maintain the general filing system and file all correspondence accordingly.
• Assist in the planning and scheduling of meetings and training rooms.
• Record requests for reservation of meeting and training rooms. Reserve rooms using the prescribed Excel file.
• Perform clerical duties to the Administration Department.
• Coordinate the repair and maintenance of office equipment.
• Ensure the facility is clean and orderliness is maintained.
• Ensure all electrical equipment is turned off after the end of the working hours.
• Ensure air conditioners and lights are only turned on when there is a meeting or training. Always turn off the air conditioner after every use.
• Ensure all keys are safe and accounted for and that access doors are securely closed after every end of office hours.
• Perform daily routine cleaning and arrangement of newspaper stands, tables & chairs, pantry area, and the display shelves, ensuring cleanliness is always maintained.
• In charge of maintaining pantries and lobby cleanliness which should be always implemented.
• Assist the Accounting Department in releasing check payments during collection days (Wednesdays and Fridays). Ensure requirements are observed before the release of checks.
• Receive and coordinate delivery of ordered food to concerned functions
• Must be a graduate of any 4-year course.