Front Desk Receptionists

Hunter's Hub Inc.; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment agency is seeking a Receptionist in Makati, Philippines. The ideal candidate will have experience in customer service, a friendly demeanor, and the ability to manage front desk responsibilities efficiently. Key responsibilities include greeting visitors, handling phone calls, managing appointments, and providing general assistance. This role requires reliability and discretion in handling confidential information.

Qualifications

• Experience in a receptionist or customer service role.
• Friendly, welcoming attitude.
• Punctual and reliable.
• Ability to handle confidential information discreetly.
• Comfortable answering phones and managing front desk tasks.

Responsibilities

• Greet and welcome visitors with a professional demeanor.
• Handle incoming calls and direct them appropriately.
• Maintain calendars and schedule appointments.
• Manage mail and deliveries.
• Provide information and assistance to visitors.
• Ensure a clean and organized reception area.
• Perform general clerical tasks.
• Maintain office records.
• Assist with various administrative tasks.
• Provide customer service for inquiries and complaints.

Skills

Customer service experience

Friendly attitude

Punctuality

Confidentiality

Job description

Responsibilities

• Greeting and Welcoming Visitors: Receptionists greet guests with a warm and professional demeanor, ensuring they feel welcome and comfortable.
• Answering Phone Calls: Handling incoming calls, screening calls, and directing them to the appropriate party or taking messages.
• Managing Appointments and Schedules: Maintaining calendars, scheduling appointments, and confirming reservations.
• Handling Mail and Deliveries: Receiving, sorting, and distributing mail and packages.
• Providing Information and Assistance: Answering inquiries, providing directions, and offering general assistance to visitors.
• Maintaining a Clean and Organized Reception Area: Ensuring the reception area is tidy, presentable, and well-stocked with necessary materials.
• Performing General Clerical Tasks: This may include filing, copying, transcribing, and other administrative tasks.
• Maintaining Records: Keeping office records, including visitor logs and other relevant documentation, up to date.
• Assisting with Office Operations: Assisting with various administrative tasks as needed, such as ordering supplies, coordinating with maintenance, and supporting other departments.
• Providing Customer Service: Dealing with inquiries and complaints in a professional and courteous manner.

Qualifications

• Experience in a receptionist or customer service role
• Friendly, welcoming attitude
• Punctual and reliable
• Ability to handle confidential information discreetly
• Comfortable answering phones, directing calls, and managing front desk tasks
• Basic familiarity with office equipment (printers, copiers, etc.)