Front Desk Officer

Urban Smiles Dental Clinic; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dental clinic is seeking a skilled front desk staff member. Responsibilities include greeting patients, managing appointments, and handling inquiries. The ideal candidate should have a college degree, experience in customer service or healthcare, and proficiency in MS Office. Other desirable traits include excellent interpersonal skills and a detail-oriented approach. This position requires a professional demeanor and the ability to multitask effectively.

Qualifications

• Preferably with 1 year of experience in customer service, front desk, or healthcare setting.
• Professional appearance and demeanor.

Responsibilities

• Greeting and assisting patients upon arrival.
• Managing appointment scheduling and patient records.
• Handling phone calls, inquiries, and correspondence.
• Coordinating with doctors and staff for smooth clinic operations.
• Processing payments and maintaining accurate billing records.

Skills

Strong communication and interpersonal skills

Proficient in MS Office (Word, Excel)

Ability to multitask

Detail-oriented

Patient and service-oriented

Education

At least a college graduate of any course

Job description

Qualifications

• At least a college graduate of any course
• Preferably with 1 year of experience in customer service, front desk, or healthcare setting.
• Strong communication and interpersonal skills
• Proficient in MS Office (Word, Excel) and basic computer applications
• Ability to multitask and manage patient inquiries efficiently
• Professional appearance and demeanor
• Patient, approachable, and service-oriented
• Detail‑oriented with good organizational skills

Locations

• One Ayala in Makati
• BGC St. Lukes
• Ayala Vertis North
• Parqal Alabang
• Sta. Lucia

Job Description

• Greeting and assisting patients upon arrival.
• Managing appointment scheduling and patient records.
• Handling phone calls, inquiries, and correspondence.
• Coordinating with doctors and staff for smooth clinic operations.
• Processing payments and maintaining accurate billing records.
• Upholding confidentiality and patient service standards