Customer Service Assistant

1D Manpower Services Inc.; Makati; On-site; PHP 192,956 - 231,123; Full time

Job summary

A staffing agency in the healthcare sector in Makati is looking for individuals to coordinate patient screenings and manage patient flow. The role requires very good communication skills and the ability to multitask. Ideal candidates should have a vocational or associate degree and be ready to join immediately. This is a full-time, project-based position with a basic salary of PHP 19,000.

Qualifications

• Experience is an advantage but not required.
• Able to work under pressure and meet tight deadlines.
• Self starter with the ability to multitask.
• Can start work immediately.

Responsibilities

• Coordinates patient screenings and follow-ups with Front Desk and Reception.
• Analyzes and reports survey results.
• Manages patient flow and resolves operational issues.
• Handles new patient intake for tests and staff.
• Prepares clinic facilities and equipment.
• Enhances efficiency and patient satisfaction.

Skills

Communication skills

Telephone etiquette

Ability to multitask

Professional customer relations

Education

Vocational or associate degree

College undergraduate or graduate

Job description

Job Qualifications:

• College undergraduate or graduate, or holder of a vocational or associate degree.
• Experience is an advantage but not required.
• Very good communication skills and telephone etiquette.
• Able to work under pressure and meet tight deadlines.
• Able to establish professional customer relations.
• Self starter with the ability to multitask.
• Can start work immediately.

• Coordinates patient screenings and follow-ups with Front Desk and Reception.
• Analyzes and reports survey results.
• Manages patient flow and escalates issues to supervisors.
• Handles new patient intake for tests and staff.
• Prepares clinic facilitates and equipment, ensuring cleanliness and functionality.
• Resolves operational issues with the supervisors to prevent delays.
• Enhances efficiency and patient satisfaction by monitoring and improving procedures.

Location: Gil Puyat Ave., Makati City

Employment: Full-time & Project-based 3 months

Salary Offer: Basic Salary 19k