Clinical Manager

Valeria Doctors Inc.; Rizal; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading healthcare provider is seeking an experienced candidate to lead clinical operations. You will ensure compliance with healthcare standards, coordinate patient care, and manage staff training. The ideal candidate has experience in clinic administration, excellent communication skills, and a strong customer service orientation. This role is vital for delivering high-quality patient care in a premium healthcare setting.

Qualifications

• Minimum 1 year of experience in front desk or clinic administration.
• Professional appearance aligned with a high-end clinic image.
• Ability to remain calm under pressure.

Responsibilities

• Lead and oversee clinical operations and staff.
• Ensure compliance with healthcare regulations.
• Coordinate patient care activities and treatment plans.

Skills

Excellent communication skills in English and Filipino

Strong customer service orientation

Organizational skills

Data entry skills

Basic social media skills

Education

Bachelor's Degree or Diploma in related fields

Tools

Clinic management software

Microsoft Office (Word, Excel)

POS systems

Job description

Responsibilities

• Lead and oversee clinical operations and staff
• Ensure compliance with healthcare regulations and standards
• Coordinate patient care activities and treatment plans
• Monitor and evaluate clinical performance and quality
• Provide training and support to clinical staff
• Collaborate with interdisciplinary teams for optimal patient outcomes
• Manage budgets and resource allocation effectively

Education & Experience

• Bachelor's Degree or Diploma in Hospitality, Business Administration, Communications, or related fields (preferred but not required).
• Minimum 1 year of experience in front desk, customer service, or clinic administration (preferably in a premium dental, aesthetic, or medical setting).

Technical Skills

• Knowledge of clinic management software and appointment scheduling tools.
• Proficiency in Microsoft Office (Word, Excel) and email communication.
• Experience with POS systems for payment processing.
• Strong typing and data entry skills for accurate record-keeping.
• Basic social media skills for handling patient inquiries.

Soft Skills & Professional Qualities

• Professional appearance aligned with a high-end clinic image.
• Excellent communication skills in English and Filipino.
• Strong customer service orientation with a warm and welcoming demeanor.
• Highly organized, detail-oriented, and proactive.
• Ability to remain calm under pressure and handle situations professionally.
• Maintains confidentiality and discretion in handling patient information.
• Strong experience into Sales is a Plus.