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Job summary
A local medical aesthetics clinic in Taguig is seeking a Front Desk Officer to provide exceptional customer service and support sales activities. Responsibilities include greeting clients, managing calls, and maintaining front desk operations. The ideal candidate should hold a Bachelor's degree in Administration/Management and possess strong skills in Microsoft Office, organization, and communication. A minimum of 2 years of experience in a similar role is preferred, and the ability to work well under pressure is essential.
Qualifications
Bachelor's degree in Administration/Management or equivalent.
Strong proficiency in Microsoft Office (Excel, Word).
At least 2 years of working experience in a similar field is preferred.
Responsibilities
Greet and welcome clients as they arrive at the clinic.
Manage incoming calls and direct inquiries to social media.
Assist in sales activities, upselling products and services.
Skills
Customer service
Sales operations
Microsoft Office
Organizational skills
Communication skills
Education
Bachelor's degree in Administration/Management
Job description
Responsibilities
Greet and welcome clients as they arrive at the clinic.
Manage incoming calls and direct inquiries to the social media pages.
Provide exceptional customer service to enhance client satisfaction and retention.
Assist in sales activities, including upselling products and services to customers.
Maintain organized and efficient front desk operations, including scheduling appointments.
Qualifications
Bachelors degree in Administration/ Management or equivalent.
Strong proficiency in Microsoft Office (Excel, Word).
Well-organized and responsible with an aptitude in problem-solving, and different type of customers.
Knowledgeable in all aspects of sales operations including admin, sales, marketing and logistics.
Excellent in oral and written communication skills.
Ability to work well in a fast-paced environment handle pressure and must be result-oriented.
At least 2 years of working experience in a similar field is preferred.