Social Media Associate

Dempsey Resource Management Inc.; Parañaque; Hybrid; PHP 279,000 - 390,600; Full time

Job summary

A resource management firm in Parañaque is seeking a customer service professional to handle front desk operations and online inquiries. The ideal candidate has a degree in Marketing or Communications, at least 1 year of experience, and a strong understanding of social media. Responsibilities include content creation and collaboration with the marketing team to enhance the clinic's presence. Flexibility for occasional remote work is required.

Qualifications

• At least 1 year of experience in a front desk or customer service role.
• Basic knowledge of social media platforms (Facebook, Instagram).
• Pleasing personality and excellent communication skill.

Responsibilities

• Handle clinic front desk operations and appointments.
• Create engaging content for various platforms (Facebook, Twitter, Instagram).
• Monitor social media channels and respond to audience inquiries.
• Analyze performance metrics to improve campaign effectiveness.

Skills

Strong verbal communication

Creativity

Analytical thinking

Tech-savvy

Client-focused

Proficient in sales and marketing

Education

Bachelor’s degree in Marketing, Communications, or a related field

Tools

CRM

E-commerce strategies

Job description

Overview

Handle clinic front desk operations and appointments. Respond to online inquiries and direct messages. Maintain clinic’s online presence by coordinating with the marketing team. Ensure excellent customer experience on-site and online. Assist in developing and executing social media strategies.

Responsibilities

• Create engaging content for various platforms (Facebook, Twitter, Instagram, etc.).
• Monitor social media channels and respond to audience inquiries.
• Analyze performance metrics to improve campaign effectiveness.
• Collaborate with the marketing team on ongoing projects.

Qualifications

• Educational Qualifications: Bachelor’s degree in Marketing, Communications, or a related field.
• With at least 1 year of experience in a front desk or customer service role.
• With basic knowledge of social media platforms (Facebook, Instagram).
• With pleasing personality, good grooming, and excellent communication skill.
• Tech-savvy, organized, and client-focused.
• Proficient in sales and marketing, e-commerce strategies, business intelligence, and CRM.

Working Conditions

• Office environment, with occasional remote work; flexibility to meet project deadlines.

Qualities and Traits

• Strong verbal communication, creativity, and analytical thinking.