French-Speaking Credit Services Associate — Entry Level

medtronic; Philippines; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Medtronic Incentive Plan (MIP)

Job summary

Medtronic in the Philippines is seeking an entry-level Credit & Collections associate focused on customer engagement, data stewardship, and process adherence. You will handle balances, negotiate payments, and collaborate with Finance and Customer Service to resolve account issues.

This role emphasizes professional communication, adherence to policies, and a willingness to learn in AI-assisted workflows within a global healthcare technology leader.

Qualifications

• Bachelor's degree required.
• French language fluency mandatory.
• Entry-level role with no prior experience required.
• Broad theoretical knowledge from advanced education.
• Basic digital literacy and adaptability to evolving technologies and AI-assisted ways of working.
• Ability to learn and operate within AI-assisted workflow environments and digital process-management tools.
• Demonstrated curiosity toward continuous learning, automation technologies, and modern shared-service operating models.

Responsibilities

• Manage credit and collections activities via phone and email to resolve outstanding balances.
• Negotiate payment arrangements and support debt recovery while maintaining positive customer relationships.
• Monitor high-risk and overdue accounts and implement appropriate collection strategies.
• Ensure timely collection of receivables in line with company policies and payment terms.
• Collaborate with Finance, Customer Service, market teams, and other stakeholders to resolve account-related issues.
• Coordinate with back-office teams to clarify account discrepancies and support issue resolution.
• Escalate complex or sensitive cases appropriately and in a timely manner.
• Maintain a professional, customer-focused approach in all customer interactions and financial discussions.

Skills

French fluency

Digital literacy

Learning mindset

AI workflow familiarity

Education

Bachelor's degree

Job description

Medtronic in the Philippines is seeking an entry-level Credit & Collections associate focused on customer engagement, data stewardship, and process adherence. You will handle balances, negotiate payments, and collaborate with Finance and Customer Service to resolve account issues.

This role emphasizes professional communication, adherence to policies, and a willingness to learn in AI-assisted workflows within a global healthcare technology leader.