Bilingual Credit & Collections Associate (Spanish)

Medtronic

Taguig

On-site

PHP 279,000 - 502,000

Full time

3 days ago

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Benefits offered by this job

Medtronic Incentive Plan (MIP)

Competitive salary

Benefits package

Job summary

Medtronic is seeking an entry-level Credit Collections Specialist in Metro Manila to manage balances through phone and email, negotiate payment plans, and protect customer relationships. You will monitor high-risk accounts and coordinate with Finance, Customer Service, and market teams to resolve issues while maintaining professional financial discussions.

The role requires a Baccalaureate degree and fluency in Spanish, with exposure to AI-enabled workflows and digital tools.

Qualifications

Entry level role; no experience required.
Requires a Baccalaureate degree; Spanish fluency mandatory.
Willingness to learn AI-assisted workflows and digital tools.

Responsibilities

Manage credit and collections activities via phone and email.
Negotiate payment arrangements and debt recovery while maintaining relationships.
Monitor high-risk/overdue accounts and apply collection strategies.
Ensure timely receivables in line with policies.
Collaborate with Finance, Customer Service, market teams.
Coordinate with back-office to clarify account discrepancies.
Escalate complex cases timely and professionally.
Maintain professional, customer-focused communications.