French-Speaking Credit & Collections Associate

Medtronic; Taguig; On-site; PHP 279,000 - 446,000; Full time

Job summary

MPI Medtronic Philippines, Inc. is seeking an entry-level Credit & Collections Associate to engage customers and resolve outstanding balances. The role emphasizes professional communication, collaboration with Finance and market teams, and adherence to policies. French fluency is mandatory, and no prior experience is required for this position.

You will learn to manage disputes, negotiate arrangements, and contribute to timely receivables while operating in AI‑assisted workflows.

Qualifications

• Requires a Baccalaureate degree.
• Fluency in French is a mandatory requirement.
• Entry level role with no experience required.
• Broad theoretical knowledge and willingness to learn.
• Digital literacy and adaptability to AI-assisted workflows.

Responsibilities

• Manage credit and collections activities via phone and email to resolve balances.
• Negotiate payment arrangements and support debt recovery while maintaining relationships.
• Monitor high-risk and overdue accounts and implement collection strategies.
• Ensure timely collection of receivables per terms.
• Collaborate with Finance, Customer Service, market teams to resolve issues.
• Coordinate with back-office to clarify discrepancies and support resolution.
• Escalate complex cases appropriately.
• Maintain professional, customer-focused financial discussions.

Education

Baccalaureate degree

Job description

MPI Medtronic Philippines, Inc. is seeking an entry-level Credit & Collections Associate to engage customers and resolve outstanding balances. The role emphasizes professional communication, collaboration with Finance and market teams, and adherence to policies. French fluency is mandatory, and no prior experience is required for this position.

You will learn to manage disputes, negotiate arrangements, and contribute to timely receivables while operating in AI‑assisted workflows.