Fraud CSR — Onsite Taguig, Night Shift + HMO

Tasq Work; Taguig; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Free HMO

20% Night Differential

Program Incentives

Job summary

Tasq Work in Taguig City is seeking Customer Service Representatives to support a fast-growing Fraud account. You will help protect customers, resolve inquiries, and profile cases through clear communication.

No prior experience is required; a high school diploma is enough. Must be on-site in BGC Taguig, willing to work shifts, and able to start ASAP. The role offers on-site work, English proficiency, and opportunities to earn incentives through performance and program rewards.

Qualifications

• High school graduate
• No experience required
• Must be conversant in English (spoken and written)
• On-site work in BGC Taguig
• Willing to work shifting schedule
• Can start ASAP

Responsibilities

• Protect customers and reduce fraud while maintaining a positive experience.
• Review accounts, transactions, and patterns to detect and prevent fraud.
• Identify trends that separate legitimate vs. fraudulent activity.
• Handle calls regarding potential fraud and confirm activity with customers.
• Use internal and external tools to determine if activity is fraudulent.
• Solve problems, find root causes, and recommend solutions.

Skills

English proficiency

Customer service

Education

High School Diploma

Job description

Tasq Work in Taguig City is seeking Customer Service Representatives to support a fast-growing Fraud account. You will help protect customers, resolve inquiries, and profile cases through clear communication.

No prior experience is required; a high school diploma is enough. Must be on-site in BGC Taguig, willing to work shifts, and able to start ASAP. The role offers on-site work, English proficiency, and opportunities to earn incentives through performance and program rewards.