Taguig On-site CSR — Proactive Problem Solver & Quick Responder

TASQ Staffing Solutions; Taguig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A growing staffing agency is looking for a Customer Service Representative in Taguig. The role involves delivering exceptional service, resolving inquiries, and maintaining records. Candidates should have at least 3 months of BPO Healthcare experience or 18 months of BPO experience and must be fluent in English. This position requires on-site work in BGC Taguig, offers a shifting schedule, and the ability to start immediately. Join a dynamic team committed to providing top-notch customer service.

Qualifications

• Conversant in both spoken and written English.
• Must have at least 3 months BPO Healthcare experience or 18 months BPO experience.
• Amenable to work fully on-site in BGC Taguig.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints with a focus on first-call resolution.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Problem-solving skills

Customer profiling

Education

Completed SHS or 2nd year in college

Job description

A growing staffing agency is looking for a Customer Service Representative in Taguig. The role involves delivering exceptional service, resolving inquiries, and maintaining records. Candidates should have at least 3 months of BPO Healthcare experience or 18 months of BPO experience and must be fluent in English. This position requires on-site work in BGC Taguig, offers a shifting schedule, and the ability to start immediately. Join a dynamic team committed to providing top-notch customer service.