Fraud Prevention CSR – On-site in Taguig

TASQ Staffing Solutions; Taguig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A staffing solutions company is seeking English-speaking call center agents for on-site positions in Taguig. This role in the anti-fraud department involves engaging with consumers via inbound and outbound calls to prevent fraudulent activity. Candidates should possess a High School Diploma and ideally have one year of experience in customer service. Strong communication skills are essential for ensuring a positive customer experience.

Qualifications

• Minimum one year of experience in call center, customer service, or telemarketing.
• Ability to work in collections or anti-fraud roles.

Responsibilities

• Engage with consumers through inbound and outbound calls.
• Assist customers and prevent fraudulent activity.
• Safeguard the client's brand reputation.

Skills

Effective communication in English

Relationship-building skills

Education

High School Diploma or equivalent

Job description

A staffing solutions company is seeking English-speaking call center agents for on-site positions in Taguig. This role in the anti-fraud department involves engaging with consumers via inbound and outbound calls to prevent fraudulent activity. Candidates should possess a High School Diploma and ideally have one year of experience in customer service. Strong communication skills are essential for ensuring a positive customer experience.