Taguig Onsite CSR — Growth, Training & Perks

Accenture; Philippines; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

HMO coverage from day 1

Allowances and bonuses

Training and certification

Paid sick and vacation leaves

Job summary

Accenture Philippines is hiring a Customer Service Representative in Taguig City to deliver quality customer care. You will handle calls, follow service level requirements, and ensure timely resolution while maintaining call quality.

Open HS or SHS with at least 6 months BPO experience; strong communication; willing to work full-time onsite; amenable to shifting schedules and holidays. The role includes benefits such as HMO from day 1 and opportunities for training and certification.

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Taguig City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

Strong communication

BPO experience

Willing to shift schedules

Education

Open HS or SHS graduates

Job description

Accenture Philippines is hiring a Customer Service Representative in Taguig City to deliver quality customer care. You will handle calls, follow service level requirements, and ensure timely resolution while maintaining call quality.

Open HS or SHS with at least 6 months BPO experience; strong communication; willing to work full-time onsite; amenable to shifting schedules and holidays. The role includes benefits such as HMO from day 1 and opportunities for training and certification.