Customer Experience Specialist - On-site in Taguig

Tasq Work; Taguig; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Free HMO

20% Night Differential

Program Incentives

Job summary

Tasg Work in Taguig is seeking Customer Service Representatives to deliver exceptional service to clients. The role requires on-site work in Taguig, shifting schedules, and strong English communication.

No prior experience is required; successful candidates will handle inquiries via phone, email, and chat, maintain records, and support process improvements. The position offers incentives and benefits, and starts ASAP.

Qualifications

• At least a High School Graduate (Old Curriculum).
• No experience required.
• Must be conversant in both spoken and written English.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

Skills

Effective communication

Education

High School Graduate (Old Curriculum)

Job description

Tasg Work in Taguig is seeking Customer Service Representatives to deliver exceptional service to clients. The role requires on-site work in Taguig, shifting schedules, and strong English communication.

No prior experience is required; successful candidates will handle inquiries via phone, email, and chat, maintain records, and support process improvements. The position offers incentives and benefits, and starts ASAP.