Franchise Operation Officer

Excellent People's Multi-Purpose Cooperative; Taguig; On-site; PHP 300,000 - 420,000; Full time

Job summary

Excellent People's Multi-Purpose Cooperative in the Philippines is seeking a Franchise Operations Leader to oversee daily operations of our franchise outlets across Metro Manila and nearby areas. You will ensure adherence to company standards and support franchise partners to drive performance.

You will conduct regular store visits, implement brand strategies to improve customer experience and profitability, and provide on-site training and resources to franchise staff.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 0–2 years experience in franchise operations or retail management.
• Willingness to work on field and conduct store visits.
• Excellent communication and interpersonal skills.
• Frequent travel to franchise locations required.

Responsibilities

• Oversee daily operations of franchise outlets to ensure compliance with company standards.
• Conduct regular store visits to assess performance and provide support.
• Collaborate with franchise owners to optimize operational efficiency.
• Implement brand strategies to enhance customer experience and profitability.
• Provide training and resources to franchise staff as needed.

Skills

Field visits

Communication skills

Education

Bachelor’s degree in Business Administration

Job description

• Oversee daily operations of franchise outlets to ensure compliance with company standards.
• Conduct regular store visits to assess performance and provide support.
• Collaborate with franchise owners to optimize operational efficiency.
• Implement brand strategies to enhance customer experience and profitability.
• Provide training and resources to franchise staff as needed.

Description

• Oversee daily operations of franchise outlets to ensure compliance with company standards.
• Conduct regular store visits to assess performance and provide support.
• Collaborate with franchise owners to optimize operational efficiency.
• Implement brand strategies to enhance customer experience and profitability.
• Provide training and resources to franchise staff as needed.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration or a related field
• Experience Level: 0–2 years
• Skills and Competencies: Strong willingness to work on field and conduct store visits
• Qualities and Traits: Excellent communication and interpersonal skills
• Working Conditions: Frequent travel to franchise locations required