Franchise Officer

RJTC Group of Companies; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Job Training

Healthcare Insurance

Job Training

Job summary

A leading franchise support firm in Quezon City is seeking a motivated Franchise Officer to assist in franchise operations and ensure compliance with company standards. This full-time role involves onboarding new franchise partners, monitoring performance metrics, and facilitating effective communication between the company and franchisees. Ideal candidates should hold a Bachelor's degree and have experience in business support roles. Strong organizational and interpersonal skills are essential. Join a dynamic team and make an impact!

Qualifications

• Bachelor's degree in Business, Management, or a related field is required.
• Experience in franchise operations, retail, or business support roles preferred.
• Strong organizational, communication, and interpersonal skills are essential.
• Ability to work independently, manage multiple franchise accounts, and meet deadlines.
• Familiarity with franchise operations, reporting, and compliance procedures.
• Proficient in Microsoft Office and CRM tools.

Responsibilities

• Assist in the onboarding of new franchise partners, including pre-, opening, and post-opening support.
• Monitor franchise compliance with company policies and operational standards.
• Serve as the main contact between the company and franchisees.
• Coordinate with Marketing on franchise promotions, events, and campaigns.
• Track franchise performance, prepare reports, and provide recommendations for improvements.
• Facilitate training sessions for franchise staff as needed.
• Maintain accurate records of franchise operations, agreements, and communications.

Skills

Organizational skills

Communication skills

Interpersonal skills

Microsoft Office proficiency

CRM tools proficiency

CRM tools experience

Education

Bachelor’s degree in Business, Management, or related field

Tools

Microsoft Office

CRM tools

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance

Insurance Health & Wellness

HMO

Professional Development

Job Training

We are looking for a motivate and qualified professional to join our growing team. This role offers an excellent opportunity to contribute your skills, grow your career, and work in a collaborative and dynamic environment. If you are passionate, detail-oriented, and eager to make an impact, we encourage you to apply.

The Franchise Officer is responsible for supporting franchise operations, ensuring compliance with company standards, and facilitating smooth communication between the company and franchise partners. This role focuses on franchise onboarding, operational support, monitoring performance, and assisting in marketing and promotional activities to drive franchise growth.

Job Description:

• Assist in the onboarding of new franchise partners, including pre-opening, opening, and post-opening support.
• Monitor franchise compliance with company policies, operational standards, and performance metrics.
• Serve as the main point of contact between the company and franchisees for operational issues and support.
• Coordinate with Marketing on franchise promotions, events, and campaigns.
• Track franchise performance, prepare reports, and provide recommendations for improvements.
• Facilitate training sessions for franchise staff as needed.
• Maintain accurate records of franchise operations, agreements, and communications.

Qualifications:

• Bachelor’s degree in Business, Management, or related field.
• Experience in franchise operations, retail, or business support roles preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently, manage multiple franchise accounts, and meet deadlines.
• Familiarity with franchise operations, reporting, and compliance procedures.
• Proficient in Microsoft Office and CRM tools

Working Location

HQ Building by RJTC. Blk 13, Lot 1 Congressional Ave Ext, Quezon City, 1128 Metro Manila, Philippines