A leading chemical technology firm is seeking a Franchise Operations Manager in Bulacan to oversee and support daily operations across franchise stores. The role involves ensuring compliance with company policies and enhancing sales efficiency. Candidates must hold a Bachelor's degree and have 3-5 years of relevant experience along with strong leadership and analytical skills.
Qualifications
3-5 years of experience in franchise management, operations, or business development.
Knowledge in sales, marketing, and store operations.
Responsibilities
Manage and support daily operations across all franchise stores.
Ensure compliance with company policies, SOPs, and brand standards.
Responsible for the acquisition, evaluation, and onboarding of new franchisees.
Monitor franchise performance and provide guidance to improve sales and operational efficiency.
Skills
Leadership
Communication
People management
Analytical abilities
Problem-solving
Education
Bachelor’s degree in Business Administration, Marketing, Management or related field
Tools
MS Office
Basic reporting tools
Job description
Overview
Overview of the role (as listed in responsibilities and qualifications) as provided in the original description.
Responsibilities
Manage and support daily operations across all franchise stores.
Ensure compliance with company policies, SOPs, and brand standards.
Responsible for the acquisition, evaluation, and onboarding of new franchisees.
Monitor franchise performance and provide guidance to improve sales and operational efficiency.
Coordinate with various departments to support franchisee needs.
Conduct regular site visits, audits, and performance reviews.
Lead training programs and operational improvements for store personnel and franchisees.
Prepare and present performance reports and strategic plans to management.
Resolve operational issues and provide solutions to franchise concerns.
Drive continuous improvement in customer experience and operational execution.
Qualifications
Bachelor’s degree in Business Administration, Marketing, Management, or related field.
At least 3–5 years of experience in franchise management, operations, or business development.
Strong leadership, communication, and people management skills.
Knowledge in sales, marketing, and store operations.
Good analytical and problem-solving abilities.
Proficient in MS Office and basic reporting tools.