FRANCHISE OPERATIONS SPECIALIST

JCPremiere Business International Inc.; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

JCPremiere Business International Inc. is seeking a Franchise Operations Specialist to monitor franchisees' operations and growth. The ideal candidate will develop and implement strategies that enhance franchise profitability, ensure brand consistency, and support franchisees effectively.

The role requires regular visits to franchise locations, assisting during grand openings, and providing comprehensive reports on performance. Candidates should hold a degree in relevant fields and have at least 1 year of experience in operations management.

Qualifications

• Minimum 1 year experience in Operations Management.

Responsibilities

• Regularly visit and monitor franchise outlets.
• Execute strategies to increase franchise profitability.
• Implement marketing initiatives to enhance brand visibility.
• Ensure consistent implementation of brand standard operating procedures.
• Provide guidance and support to franchisees on operational issues.

Skills

Excellent communication and interpersonal skills

Strong leadership skills

Ability to work independently and manage multiple priorities

Education

College graduate in Education, Training and Development, Marketing, or Operations Management

Job description

The Franchise Operations Specialist monitors the operations and growth of franchisees by developing and implementing strategies to enhance franchise operations, collaborate with franchisees to ensure brand consistency and adherence to standards, and monitor sales performance and implement improvements to achieve business goals.

Duties and Responsibilities

• Regularly visit and monitor franchise outlets.
• Execute strategies to increase franchise profitability.
• Implement marketing initiatives to enhance brand visibility.
• Ensure consistent implementation of brand standard operating procedures.
• Provide guidance and support to franchisees on operational issues:
  • Franchise contract renewal
  • RTS-SPK availment
  • Re-training
  • Transfer of ownership
  • Ordering and delivery guidelines
  • Relocation
  • Job order
• Provide an initial assessment to the franchisee’s proposed location before the ocular inspection of the Business Development Team.
• Attend and assist new franchisees during the grand opening.
• Submit a comprehensive report of food cart status in the assigned area of responsibility.

Qualifications

Education

College graduate with specialization in any of the following fields: Education, Training and Development, Marketing, or Operations Management.

Experience

At least 1 year experience in Operations Management.

Skills

• Excellent communication and interpersonal skills.
• Strong leadership skills.
• Ability to work independently and manage multiple priorities.